FAQ & Facilities

Frequently Asked Questions

Why should I book using this website?
By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.
What is the earliest I can Check-in?
Standard check-in time is 2pm.
Can I arrive late?
Yes, please give us a call if you're wanting to arrive after 9.30pm, we can supply you with a safe number to retrieve your room key upon arrival. Instructions will be supplied at this time.
Are rooms ground floor?
Yes all rooms at the Sir Francis Drake are ground floor & parking is directly in front of your room.
Do you have trailer/truck parking?
Yes we can cater for trailers, trucks and buses, all parked onsite.
Are your rooms non-smoking?
Yes, all rooms at Sir Francis Drake Inn are non-smoking.
Do you have a restaurant?
Yes we have a restaurant onsite. It is closed on Sunday nights and Monday mornings. May be closed on public holidays. Please contact us for more information.
Do you have wifi?
Yes we do. We have free wifi for both the rooms and the public areas. Ask the receptionists for further instructions while checking in.
How close are you to the shops?
5 minutes by car to Raymond Terrace Shopping Centre.
Where can I go to have something to eat?
There are a couple of choices. Chinese restaurant next door (3-minute walk), McDonald’s, Subway, Fish and Chips across the road, Heatherbrae Pie and KFC.
What is your Cancellation Policy?
Free Cancellations must be made 48 hours before the arrival date. Otherwise, the full amount for the first cancelled night will be charged.
How do I guarantee by booking?
Credit card details are required to secure room booking.
What type of payment do you accept?
Cash, Credit Cards and Eftpos.
Are there any surcharges for using credit cards?
Yes – this only applies to American Express & Diners Club. These incur a 3% surcharge.